There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
Learning Outcomes
You will discover:
With fewer than 10 working days notice you will be charged the full course fee and this applies to organisations that have been awarded a bursary. For more information please refer to our cancellation policy here.
Training Fee | |
VAL Essentials Subscriber/CABAD Beneficiary | £48.00 |
Non VAL Essentials Subscriber | £60.00 |